The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Use Of Site
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    Use of Information and Materials

    The information and materials contained in these pages - and the terms, conditions, and descriptions that appear - are subject to change. Your eligibility for particular products and services is subject to final Inkpool Inc. determination and acceptance.

    No Warranty

    The information and materials contained in this site, including text, graphics, links or other items - are provided "as is," "as available". Inkpool Inc. does not warrant the accuracy, adequacy or completeness of this information and materials and expressly disclaims liability for errors or omissions in this information and materials. No warranty of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose and freedom from computer virus, is given in conjunction with the information and materials.

    Limitation of Liability

    In no event will Inkpool Inc. be liable for any damages, including without limitation direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection with this site or use thereof or inability to use by any party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if Inkpool Inc., or representatives thereof, are advised of the possibility of such damages, losses or expenses.

     



  • Privacy Policy
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    General Privacy Information:
    - We at Inkpool Inc. understand many people are concerned about the safety of transferring their personal information on the Internet. We work hard to ensure your information is safe. At Inkpool Inc., we respect and value our customers and their privacy. The personal information you submit to us is used for purchase processing and account maintenance purposes only. This information is used to better serve our customers and will not be transferred to a third party for any reason.

     

    Email Privacy Information:
    - The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.
    - The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to periodic company news, updates, and/or related product or service information, etc.
    - We will never sell your email address or personal information to a third party.

     

    Security Policy:
    Your security is our primary concern. To ensure safe shopping, we use 128 bit Secure Socket Layer (SSL) encryption security, which is the highest level of security available today for secure e-commerce transactions. All pages containing your personal information, including credit card numbers, name, and address are encrypted while in transit. That means it cannot be read as the information travels over the Internet. SSL encryption makes shopping on the Internet the safest way to use your credit card. It is much safer than making a purchase in a store or charging your dinner in a restaurant.
    -For your safety and peace of mind, we use Authorize.net as a payment gateway provider for all credit card transactions. All information are encrypted and secure during transmission using https.
    -We use Godaddy.com for security verification.

     

    Who has Access to your Information:
    - Only people who need those information in order to process your order have the right to access your information.



  • Shipping & Delivery
  • Shipping & Delivery:

    Most of the time we use First Class for package under 1 lb, Priority Mail for under 2 lbs, and UPS ground for 2 lbs or over. Priority Mail takes an average of 2-4 days. UPS takes an average of 2-10 days depending on the destination. If the item not in stock, you will be informed within several hours after order has been received. The shipping cost is based on the items ordered. The total cost ( items & shipping cost) will be shown in the shopping cart during check out.

    For Hawaii, Alaska, Virgin Island, APO Addresses and any addresses outside the Continental United States, please contact us at 909-595-2330 for shipping cost. Any and all special(s) does not apply to Hawaii, Alaska, US territories, or any APO address.



  • Return Policy
  • No Returns & Exchanges on all OEM products.

    Returns & Exchanges on Compatible Toners and Inkjet Cartridges

    Our compatible cartridges have very low defective rate. However, if you received defective cartridges, they can be returned or exchanged within 90 days. All returns must have RMA# issued by us. All return items must have the original boxes. Shipping costs are not refundable. Please email to sales@inkpool.com or call us at 909-595-2330 to get an RMA number.